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The Fitbit Force activity-tracking wristband has been recalled after 9,900 people reported skin irritation and 250 people reported blistering after wearing the wristband. The burns are not caused by electrical components, but rather allergic reactions to nickel or other materials.

UPDATE: Lawsuit Claims New Fitbit Wristbands Cause Skin Rashes

May 29, 2015 — A lawsuit (PDF) has been filed by seven people who had severe skin reactions after wearing the Fitbit Surge or Charge HR activity-tracking wristbands. Click here to read more.

February 12, 2015 — San Francisco-based ABC News7 reports that over 200 people on social media say they have developed skin irritation after using Fitbit Charge and Surge activity-tracking wristbands. Click here to read more.

October 20, 2014 — The CPSC has concluded an investigation into the risk of skin rashes from the Fitbit Flex. Instead of recalling the activity-tracking wristbands, they will require a warning label about skin irritation from nickel or chemicals used in the adhesive. Click here to read more.

April 9, 2014 — Fitbit has been hit with a lawsuit from a Pennsylvania woman who says the Fitbit Force wristband may have scarred her for life. Click here to read more.

March 20, 2014 — Fitbit Inc. has been hit with a class action lawsuit in California on behalf of people who purchased the Fitbit Force activity-tracking wristband. Plaintiffs are demanding to know what is causing the skin reactions. They also want Fitbit to notify people who purchased the wristband about the recall and $130 refund. Click here to read more.

What is FitBit Force?

Fitbit Force is a wireless activity-tracking wristband that include a pedometer, sleep monitor, and watch. The product is made of plastic with a stainless steel casing and clasp and a small LED screen. Products were sold at AT&T, Apple Stores, REI, Target, and other stores nationwide from October 2013 to February 2014 for about $130.

What is the problem?

Fitbit Inc., of San Francisco, has received about 9,900 reports of the wristband causing skin irritation and about 250 reports of blistering. The problem is not due to electrical components, but rather allergic contact dermatitis (skin allergy) to materials in the wristband.

According to Fitbit:

“Some users may be reacting to the nickel present in the surgical grade stainless steel used in the device. Other users are likely experiencing an allergic reaction to the materials used in the strap or the adhesives used to assemble the product.”

FitBit Force Recall

The Consumer Products Safety Commission (CPSC) has recalled the Fitbit Force activity-tracking wristband with model numbers FB402BK, FB402BKS, FB402SL and FB402SLS. The recall affects about 1 million products in the United States and 28,000 in Canada.

Fitbit has provided a website with instructions on how to return the Fitbit Force for a refund. Customers who have questions can contact the company at 1‑888‑656‑6381.

Fitbit Force Class Action Lawsuit

The Clark Firm, LLP provides free case evaluations for people who need to file a lawsuit or join a Fitbit Force class action lawsuit. Class actions are ideal when a large number of people have very similar legal claims against the same defendant.

What is Allergic Contact Dermatitis?

Allergic contact dermatitis is a skin reaction that is caused by dyes, metals, or other irritants. The hypersensitive reaction occurs when substances react with proteins in the skin, causing them to be recognized as foreign invaders by the immune system.

Allergic contact dermatitis is not life-threatening, but serious cases may take 2-4 weeks or more to heal. Once a person has developed a skin reaction, they will probably have an allergy for the rest of their life. In addition, long-term complications of a severe skin reaction could include scarring, pigment discoloration, and permanent disfigurement.


  • Burn
  • Skin redness
  • Rash
  • Skin lesions
  • Blisters
  • Itching
  • Swelling
  • Tenderness
  • Warmth
  • Pain