Tankless Water Heater Recalled Due to Fire Hazard

November 14, 2014 — The Consumer Products Safety Commission (CPSC) has recalled about 31,000 tankless water heaters because they can overheat and catch on fire.

The manufacturer, Daesung, has received 40 reports of the units overheating, including four incidents that burned the wall where the heater was mounted. Two incidents involved fires and property damage. No injuries have been reported.

What Products Were Recalled?

The recall involves all single- and dual-purpose Coaire and Quietside water heaters, which are designed to heat either 4 or 7.2 gallons of water per minute.

The water heaters are white and measure 25-28 inches tall by 15-19 inches wide by 8-14 inches thick. The words “S-Line Condensing” are printed on the top front and brand names “Coaire” or “Quietside” printed on the bottom front of the heater.

The products were made in Korea and imported into the United States by Challenger Supply Holdings, Inc., of Fort Worth, Texas. They were sold throughout the United States and Canada at retailers and online, including Amazon.com. Each unit cost $500-2,000. They were sold from July 2008 through August 2014.

What Should I Do?

The recalled Coaire and Quietside water heaters should not be used. If you own one of these products, contact Challenger Supply Holdings at 800-729-6118 to schedule a free repair. You can also visit Challenger Supply online at www.challengersupply.com and click “Product Recall” to learn more.

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