March 20, 2014 — After four reports of short-circuiting, Dyson has recalled its bladeless Dyson Hot heaters (AM04) and Dyson Hot+Cool heaters (AM05) due to a fire hazard. No injuries or damage to personal property have been reported. The company recommends that owners should immediately stop using the heater and unplug it.
You can visit the Dyson recall website to enter your heater’s serial number to see if it is part of the recall.
The recall affects approximately 1 million heaters and heater/coolers due to the risk of “contained burning.” Dyson’s Air Multiplier cooling fans are not affected (AM01, AM02, AM03, AM06, AM07 and AM08).
Max Conze, Dyson CEO, said:
“We have sold a million heaters around the world; we have seen a small number short-circuit, which in four cases resulted in contained burning. Although there have been no instances of personal injury or damage to property, it’s four too many. So we are working with the relevant regulatory bodies and preparing for a voluntary recall.”
If you have any questions, please call Dyson at 1-866-297-5303. Hours of opening: 8am – 8pm CST Monday through Friday and 9am – 6pm on weekends.
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