Two federal class action lawsuits were filed after ADT told 220 people in Dallas, Texas that an employee spied on live video of their in-home security cameras from 2013 to 2020.
Need a Texas ADT Lawyer? Collen A. Clark is a true advocate for his clients and is passionate about helping Texans that have been injured or wronged. If you or a loved one was a victim of the ADT home-camera security breach, you should contact our lawyers immediately. You may be entitled to compensation by filing a lawsuit.
Lawsuits Claim Service Technician Spied on Dallas ADT Customers
On May 18, two federal lawsuits were filed against the home security company ADT after 220 customers in Texas learned that a service technician may have spied on them in their homes.
One lawsuit claims he spied on a teenager girl nearly 100 times. The breaches went on for 7 years, from 2013 through early 2020.
“Moments once believed to be private and inside the sanctity of the home are now voyeuristic entertainment for a third party. And worse, those moments could have been captured, shared with others, or even posted to the internet.”
What is the problem?
In March 2020, ADT was contacted by a customer in DeSoto, Texas, who reported an unauthorized email on their ADT Pulse app. When ADT investigated, they found a service technician’s personal email address linked to 220 accounts in the Dallas-Fort Worth area.
What Could He See?
When the technician installed security systems and added his email address, he could watch live video streams and for the customers’ in-home security cameras through the ADT Pulse app.
He could spy on customers naked, “in various states of undress” and during “moments of physical intimacy,” according to the lawsuits. He could also download videos and pictures, or upload them to the internet, but there is no evidence that he actually did.
How Has ADT Responded?
ADT immediately terminated the employee, revoked his unauthorized access, and reported him to law enforcement. On April 23, ADT contacted 220 Dallas-area customers to tell them about the breach. ADT also updated the ADT Pulse app to prevent technicians from exploiting it to spy on customers in the future.
ADT Class Action Lawsuits Filed in Florida
ADT has been hit with a pair of federal class action lawsuits due to the security breach in Dallas, each seeking at least $5 million in damages. The lawsuits were filed in Florida, where ADT is headquartered.
Mother in Dallas Files Lawsuit Against ADT for Invasion of Privacy
A lawsuit was filed by Shana D., a mother who says the ADT technician used his remote access “an unknown amount of times to spy on her, her husband, and her minor son in their most private moments.”
The lawsuit (PDF) was filed on May 18, 2020 in the U.S. District Court for the Southern District of Florida (Fort Lauderdale) — Case No. 0:20-cv-60972-RKA.
Teenager Claims He Spied on Her Family 100 Times
Another lawsuit was filed by Alexia P., a teenage victim who claims the technician spied on her and other household members nearly 100 times “in their most private and intimate moments.”
The lawsuit (PDF) was filed on May 18, 2020 in the U.S. District Court for the Southern District of Florida (Fort Lauderdale) — Case No. 0:20-cv-60971-RAR.
ADT Pays $16 Million Settlement in Security Breach Lawsuit
In 2017, ADT agreed to pay a $16 million settlement to resolve class action lawsuits in Illinois, Florida and California. The lawsuits accused ADT of selling unencrypted security systems that were easily accessible to hackers.
Dallas ADT Invasion of Privacy Lawsuits
Victims of the ADT security breach in Dallas may be eligible to join a class action or file an individual lawsuit. Each case is unique, but you may be awarded compensation for:
- Emotional pain and suffering
- Stress, anxiety, anguish
- Damage to relationships
- Long-term psychological effects
- And more
Need a Dallas ADT Lawyer in Texas?
Collen A. Clark is a true advocate for his clients and is passionate about helping Texans that have been injured or wronged.
Collen’s amazing success in the courtroom and well known dedication to his clients has earned him the recognition of his peers as one of The Top Trial Lawyers in Texas.”
The Clark Firm has assembled a team of trial lawyers with more than 100 years experience, participation in over 600 jury trials and $260 million in verdicts and/or settlements. Please use the form below to contact our law firm for a free case review.
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